Terms of service

Last updated: February 14, 2022

These Terms of Service govern your use of the Valley Cycle Shop website and your purchases from us.

By accessing our website or placing an order, you agree to these Terms.

Online Store

Valley Cycle Shop sells bicycles, cycling equipment, accessories, apparel, footwear, maintenance products, and related goods.

Product availability may change without notice.

Eligibility

By placing an order, you confirm that the information provided during checkout is accurate and that you are authorized to use the payment method provided.

Product Information

We make reasonable efforts to provide accurate:

  • Product titles
  • Descriptions
  • Images
  • Prices
  • Specifications
  • Availability information

Minor differences in color or appearance may occur because of lighting, photography, screen settings, manufacturing updates, or other reasonable variations.

Pricing

Prices are displayed in the applicable currency shown on the website.

We reserve the right to correct obvious pricing or listing errors before an order is fulfilled.

If a material pricing error affects an order, we may contact the customer before proceeding.

Orders

Submitting an order does not guarantee acceptance.

An order may be canceled or declined where reasonably necessary because of:

  • Payment authorization failure
  • Suspected fraud
  • Inventory errors
  • Product availability issues
  • Incorrect pricing
  • Incorrect customer information
  • Technical problems
  • Legal or shipping restrictions

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

Payments

Customers must provide valid payment information.

Payment availability depends on the payment methods shown at checkout.

Payment processing may be provided by independent payment service providers.

Shipping

Shipping is governed by our Shipping Policy.

Standard eligible orders receive free shipping.

Our standard carrier is UPS.

Handling time is normally 1 to 2 business days.

Transit time is normally approximately 6 to 7 business days after dispatch.

Returns

Eligible purchases may be returned within 90 days of delivery.

Eligible returns are free.

See our Return and Refund Policy for complete conditions.

Intellectual Property

Website content, branding, graphics, text, product presentations, photographs owned by us, and other original materials may be protected by intellectual property laws.

Customers may not reproduce or commercially exploit protected website content without authorization.

Prohibited Use

Customers may not use the website to:

  • Commit fraud
  • Introduce malware
  • Attempt unauthorized access
  • Interfere with website security
  • Violate applicable law
  • Misrepresent identity
  • Abuse payment systems

Third-Party Services

Certain website functionality may rely on third-party providers.

Their services may be governed by separate terms and privacy practices.

Limitation of Liability

To the extent permitted by applicable law, Valley Cycle Shop is not responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

Governing Law

These Terms are governed by applicable laws of the United States and the State of New York, subject to any mandatory consumer protections that may apply.

Contact

Email: contact@valleycycleshop.com
Phone: +1 845-356-3179

Valley Cycle Shop
139 NY-59
Spring Valley, NY 10977
United States