Cancellation Policy

Last updated: February 14, 2022

Customers may request cancellation before an order has been shipped.

How to Request Cancellation

Contact us as soon as possible:

contact@valleycycleshop.com

Include your order number.

Before Shipment

If fulfillment has not progressed too far, we will attempt to cancel the order.

Cancellation cannot be guaranteed once processing has started.

After Shipment

Orders that have already been shipped cannot normally be canceled in transit.

Customers may use the applicable return process after delivery.

Cancellation Refunds

When a paid order is successfully canceled, the applicable amount will be returned to the original payment method.

Bank processing times may vary.