Terms of Sale

Last updated: February 14, 2022

These Terms of Sale apply to purchases made from Valley Cycle Shop.

Product Availability

Products are offered subject to availability.

Placing a product in a shopping cart does not reserve inventory.

Order Confirmation

After placing an order, customers may receive an electronic confirmation.

An order confirmation acknowledges receipt of the order and does not necessarily mean that fulfillment has been completed.

Payment Authorization

Orders may be subject to payment authorization and fraud screening before fulfillment.

Order Processing

Orders normally require 1 to 2 business days for processing.

Orders placed after the applicable daily processing cut-off time, on weekends, or on public holidays may begin processing on the next applicable business day.

Delivery

After dispatch, standard UPS transit time is normally approximately 6 to 7 business days.

Total estimated delivery time is generally approximately 7 to 9 business days.

Delivery estimates are not guaranteed.

Product Inspection

Customers should inspect products after delivery.

If an item arrives damaged, defective, or incorrect, contact us promptly.

Returns

Eligible products may be returned within 90 days of delivery under our Return and Refund Policy.

Refunds

Approved refunds are normally processed within 7 business days after the returned product has been received and approved.

Financial institutions may require additional time to post the refund.

Contact

contact@valleycycleshop.com
+1 845-356-3179